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Coles customer account holders enjoy: Flexibility of shopping at any Coles store. Ability to monitor and control expenses. Up to 45 days payment free. For more information, or to apply Search here Shop Online. Search Cancel. Close navigation. Log in to Coles Online anytime from 7am are available am - pm. Step 3. Add up to 40 products to your online cart, Get $15 off when you spend $+ online. Enter code SAVE15 at checkout to redeem. Offer ends 30 August. T&Cs apply. COLES MAGICAL BUILDERS. Collect one Coles Magical Shop the Coles Best Buys Online Exclusive range. Free delivery in Australia. Buy refurbished iPhones, homewares, kitchen appliances, furniture, plants and more  · Coles Supermarkets Australia review: coles online modifying order catch. After spending two hours going through the online specials on Tuesday the 13th October at 8pm I ... read more

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RBA governor Philip Lowe outlined his concerns about fiscal policy during a parliamentary hearing on Friday. A NSW woman who poisoned her partner with a toxic cocktail of prescription drugs, including morphine, codeine and tramadol, has been jailed for at least 25 years in South Australia. The European Commission will consider its next steps, which could include taking the UK to the European Court of Justice, after the British government responded to its legal challenges over post-Brexit trade for Northern Ireland.

The European Union executive had given Britain until Thursday to respond to three infringement procedures, which the Commission said Britain had now done. Pope Francis has urged the Nicaraguan government to allow expelled nuns of the order founded by Mother Teresa to return to the country, saying they were harmless "revolutionaries of the gospel".

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Wanted man Thomas Myler, 35, was cornered by police during a raid by police at a home in Wellington Point on Friday night. Energy regulators have finalised rules to protect customers affected by family violence and financial abuse.

Australian Energy Market Commission chair Anna Collyer said on Thursday perpetrators use the need for utilities such as gas and electricity to control and harm people, including finding them in new locations. Ann Bridgewater starts each of her days the same - kissing a photograph of her dead husband and wishing she could kiss him in person.

Much-loved grandfather David Thomson, 60, died on October 21 last year, after a car struck his bike on La Trobe Street in Delacombe, near Ballarat. Read full article. Brooke Rolfe · News Reporter. Shoppers complained about no longer being able to pre-order groceries without paying in full.

Checked for accuracy by our qualified fact-checkers and verifiers. Find out more about fact-checking at CHOICE. More people are doing their grocery shopping online than ever before. And there are clear benefits, particularly when you're navigating COVID restrictions — being able to shop any time you want and avoiding contact with others, for example. But online grocery shopping isn't all smooth sailing.

One complaint that we hear often is of food being delivered that's close to or past its date marking. It could be a 3L bottle of milk that expires in 24 hours; an expensive fillet steak bought as a treat for an anniversary dinner on the weekend that has to be eaten on the day of delivery instead; a bag of salad mix that's already past its use by date. It might be just a minor inconvenience, but sometimes it's a major disruption, and can even pose a potential health risk.

While you might choose to buy a short-dated product in store because you know you can use it that day or you're drawn to its marked-down price , having one foisted on you can be irritating, to say the least.

It's pretty annoying to get a week's worth of groceries only to find all the meat will need to be used in a couple of days. Jessica says "I received meat that would have needed to be consumed in the next six hours to remain in date. I had already cooked that night's dinner so it was wasted. I don't generally check the use by date on dairy goods but have been caught out with a large tub of yoghurt being past the use by date by the time I went to use it a couple of days later," says Gina.

Some survey respondents even speculated if sending short-dated products was a retailer tactic for getting rid of products close to the end of their shelf life. When you're shopping instore you can check the date marking on a product's label and reach to the back of the cabinet for an alternative with a longer shelf life.

Clearly you don't have this option when shopping online, so are there measures in place to ensure you don't receive unreasonably short-dated or even out-of-date food products? Supermarket giants Coles and Woolworths dominate the online grocery shopping industry in Australia, so we reached out to them for comment. A Coles' spokesperson told us, "We aim to stock only fresh products of the highest quality in all of our fresh food departments.

But they add, "We don't currently offer our customers the choice to select specific use-by dates for individual items. Woolworths' online shopping platform has more functionality. A Woolworths' spokesperson told us: "Our dedicated personal shoppers hand-pick fruit and veg for online orders to meet the unique requests of our customers.

This can include picking an under-ripe banana for later in the week or ready-to-eat avocado for that night's dinner. Kerry says, "I like that when you buy items like bananas you can ask for some that are yet to ripen, so you get some yellow and some green. I've also learnt you can add notes to most items so I ask for the fresh items such as prepared salads with expiry dates as far in the future as possible after my experience of getting one that was a few days after purchase.

It requires more effort but I think it's worth it. You can order more to last longer and shop less. Both Coles and Woolworths offer refunds or exchanges for products that don't meet expectations.

It's an offence for retailers to sell food that's past its use-by date, according to Australian food regulator FSANZ. A food that's past its best before date can still be sold, however, provided the food is fit for human consumption — it hasn't deteriorated or perished, for example. But it might not be something you'd choose to buy if you were shopping instore.

So what are your rights if you receive an out-of-date food product, or if you feel short-changed by the short-dating on a delivered food item?

A Coles spokesperson tells us: "We offer a full refund or replacement for products that do not meet our customers' quality expectations.

Likewise, a Woolworths spokesperson tells us: "If customers have any concerns with the quality of a fresh food product they've bought either instore or online, they can return it for a refund and replacement as part of our Fresh or Free guarantee. In practice we found that customers aren't always opting to ask for a replacement or requesting a refund. In John's experience, "Mostly the supermarket refunds without question, but it is still hard when you have to make a special trip to the supermarket to pick up a replacement.

But almost a third did pursue an exchange or refund for expired and short-dated foods, and the experience of those who shared details with us was generally positive. Gary agrees. Rebecca's experience was similar. Adrienne says: "In my case, the cauliflower rice was due to expire on the day of receipt and I complained and got a refund. While a positive resolution to a problem is pleasing, it wouldn't be necessary if customers are delivered fresh, good quality and in-date products in the first place — our research shows that this isn't always happening.

Supermarkets should take responsibility for sticking to their own guidelines, rather than the onus being on individual shoppers to complain and ask for refunds. Date marks indicate the shelf life of a food — the length of time a food should keep before its quality begins to deteriorate or, in some cases, it becomes less nutritious or unsafe.

All food with a shelf life of less than two years must carry a date marking, and there are two main types:. This is the date up until which you'd expect a food to retain all of its quality attributes — colour, taste, texture and flavour, for example — provided the package is unopened and it has been stored correctly.

It's safe to eat past this date, but its quality may have diminished. This is the last date on which the food is safe to eat, again provided the package is unopened and it has been stored correctly. After this date the food shouldn't be eaten due to health and safety reasons — a build-up of bacteria may occur, for example. Short-dated is an expression used to describe a product that's at, or very close to, its date marking.

Our food expiry date survey was sent to people from the CHOICE research community who have previously indicated in surveys they shop for groceries online. A total of online grocery shoppers responded. The CHOICE research community Voice Your Choice is made up of around 12, people representing CHOICE members and Australian consumers. Our in-house consumer research team designs all surveys and analyses the results to ensure they are reported in a robust and fair way.

Fieldwork was conducted 1—16 July Skip to content Skip to footer navigation. Top of the content. JavaScript is disabled If possible, please enable JavaScript for an enhanced experience on the CHOICE website. Food expiry dates and online grocery shopping What happens when supermarkets deliver out-of-date food?

Rachel Clemons. Last updated: 08 September Fact-checked. Fact-checked Checked for accuracy by our qualified fact-checkers and verifiers. We care about accuracy. See something that's not quite right in this article? Let us know or read more about fact-checking at CHOICE.

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 · Reports of out-of-date food being delivered were less common, but not insignificant. Just over one in ten people (13%) we surveyed had received food products in an online shop  · Coles Supermarkets Australia review: coles online modifying order catch. After spending two hours going through the online specials on Tuesday the 13th October at 8pm I Coles customer account holders enjoy: Flexibility of shopping at any Coles store. Ability to monitor and control expenses. Up to 45 days payment free. For more information, or to apply Get $15 off when you spend $+ online. Enter code SAVE15 at checkout to redeem. Offer ends 30 August. T&Cs apply. COLES MAGICAL BUILDERS. Collect one Coles Magical Anne Cole. Women's Monokini $– Get a Sale Alert. 1 2 3. men’s and women’s clothing from top fashion brands around the globe. Whether you’re searching for the latest Coles Online ... read more

So what are your rights if you receive an out-of-date food product, or if you feel short-changed by the short-dating on a delivered food item? Coles Clothing Store Filter items. See something that's not quite right in this article? Date marks indicate the shelf life of a food — the length of time a food should keep before its quality begins to deteriorate or, in some cases, it becomes less nutritious or unsafe. Kerry says, "I like that when you buy items like bananas you can ask for some that are yet to ripen, so you get some yellow and some green. New To Sale. Coles Clothing Store.

More people are doing their grocery shopping online than ever before. Color All. But it might not be something you'd choose to buy if you were shopping instore. Short-dated is an expression used to describe a product that's at, or very close to, its date marking. Condition All.

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